Returns & Exchanges

At Eloria Beauty, we want you to be completely satisfied with your purchase. If a product doesn't meet your expectations, you can return or exchange it within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Log into your customer portal or contact our support team with your order number and the reason for your return.

• 2.
  Prepare Your Package

  Ensure items are in their original packaging and unused. Securely pack the products to prevent damage during transit.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided by our team to your package and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the items, we will process your refund or exchange within 5-7 business days to your original payment method.